In the new ‘contact-free’ era, hoteliers will need to adapt the way they process and receive payments from guests to ensure they’re minimising contact, meeting guest expectations and protecting their revenue. Guestline announces the official launch of GuestPay, a simpler payment solution where hoteliers will only have to deal and integrate with one supplier, get their funds quicker and enjoy competitive rates…all whilst providing a secure and reliable payment platform for guests. The current payment process is often complex and the source of much frustration for hotels – involving multiple providers and applications from the guest’s booking, to payment being credited into the hotel’s bank. Efficient processing of payments either pre, or post-stay is a vital factor to hoteliers, so cash flow can be managed easily period on period and revenue is tracked accurately. Often the process is fragmented, has multiple windows for potential fraud and has many points of contact. One payment provider Guestline has partnered with TrustPayments to provide GuestPay, a single payment solution, that combines the operational and payment systems (payment gateway, merchant acquiring services and chip&pin terminals) into one centralised hub, ensuring a seamless and swift flow between the booking stage and payment into the hotel’s […]

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